Shipping & Returns

Shipping

At All Star Hydroponics we make every effort to ship products ordered within one business day of receiving your order. Almost all of our orders ship within 24 hours. If you need a product quickly call us and we'll do everything we can to get it to you faster. In the event that a product is back ordered we will notify you by e-mail and let you decide how to handle the order. USPS and UPS are our primary carriers for consumer orders.

International Orders

All international orders are shipped USPS priority or express maill. Customers are responsible for any taxes or duties which may be imposed by the destination country.

Refund/Return Policy

All returns require a RMA(return merchandise authorization) prior to returning. Please contact us at returns@allstarhydro.com or 786-255-3282 prior to returning. All returns are to be mailed to: ALL STAR 8901 SW 129 ST Miami, Fl 33176

If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.

Refunds are contingent upon inspection of item(s) once we receive it.

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